Returns & Exchanges
We want you to be fully satisfied with your DraftKings Shop apparel. If you're not happy with your purchase, you can return your items within 30 days of delivery provided they are in original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Generate and print your prepaid shipping label directly from the portal; a small return shipping fee will be deducted from your final refund.
Package Your Gear
Securely pack your items in their original packaging, ensuring all hangtags and labels are included to avoid processing delays.
Drop Off and Refund
Drop your package at any authorized carrier location. Once we receive and inspect your items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing