Frequently Asked Questions
Everything you need to know about your DraftKings Shop order, from sizing to shipping.
How do I know which size to order?
We provide a detailed size chart on every product page. Since we offer a variety of brands and styles, we recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your gear leaves our warehouse, we will send a second email containing your tracking number so you can follow its journey.
What is your return policy?
We want you to love your gear. You can return unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition drops or customized items may be final sale.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your fan apparel in time for the big game.
Which payment methods do you accept?
DraftKings Shop accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products officially licensed?
Yes. All apparel and merchandise sold on the DraftKings Shop are officially licensed and produced with high-quality materials to ensure durability and comfort for every fan.